If you have a managed website plan, these are the day-to-day things we help with. Your plan sets the scope, and we will explain anything that needs a separate quote.
Email us for help with access and include your name, business and account email. Tell us what happens when you try to sign in. Please do not send your password.
What should I send with an update?
Include the page link, the exact text or image you want changed, and any timing we should know about. A screenshot can help show us where you mean.
Can you add a new page or feature?
Yes. Tell us what you want to add and what it needs to do. We will confirm whether it is covered by your plan or needs a separate quote before starting.
How do the referral benefits work?
Open the Square or Bonsai link above and check the current offer before creating an account. The provider sets eligibility and applies any benefit. If an offer does not appear, ask us before signing up.
Ready to pick things up?
Your messages, files and project updates are in the portal.