Last updated: July 19, 2026

These Terms of Service (the “Terms”) govern your use of nezdek.com (the “Site”) and the services offered by NEZDEK INC. (“NEZDEK”, “we”, “us”, “our”), a corporation incorporated under the federal laws of Canada and operating from Calgary, Alberta. By using the Site, submitting a project request, or purchasing any plan or service, you agree to these Terms. If you are agreeing on behalf of a business, you confirm you have authority to bind that business.

1. Services and plans

NEZDEK designs, builds, hosts, and manages websites and applications. The plans we offer, what each includes, and current pricing are published at nezdek.com/pricing. The plan you purchase, as described at the time of purchase, forms part of your agreement with us. Custom work such as web applications and e-commerce is scoped in writing with a fixed quote before work begins, and that written quote forms part of your agreement.

2. Billing and payment

Monthly plans. The All-in Monthly plan ($150/month) and the Landing Page plan ($50/month) are recurring subscriptions billed monthly through Square. Billing begins at signup and renews automatically each month until cancelled. There is no setup fee and no fixed-term contract.

Own It builds. The one-time build ($3,800) is payable in full before work begins. Optional hosting and core maintenance by NEZDEK is billed at $50/month.

Custom work. Payment terms for quoted custom work are stated in the written quote.

Prices may change over time; changes to recurring prices take effect on your next billing cycle after we give you notice. All prices are in Canadian dollars, plus applicable taxes.

3. Cancellation

You can cancel a monthly plan at any time by emailing hello@nezdek.com. Cancellation takes effect at the end of your current billing period, and there are no cancellation fees. When a managed plan ends, NEZDEK takes the managed site offline. Your domain name always remains yours, and we will provide your Client Content (as defined below) on written request.

4. Refunds

Fees are non-refundable once charged. NEZDEK may, at its sole discretion, issue a partial or full refund as a goodwill gesture in specific circumstances. Any such refund does not create an obligation to issue refunds in other cases.

5. Client responsibilities

You agree to provide the content, information, and approvals we reasonably need to deliver your project, and to ensure that everything you provide is accurate, lawful, and yours to use. You are responsible for the accuracy of business information published on your site, including prices, claims, and regulated content specific to your industry.

6. Timelines

Timeline estimates, such as a standard site going live approximately three weeks after design approval, are good-faith estimates. They depend on timely content, feedback, and approvals from you, and they are not guaranteed dates.

7. Ownership

Own It builds. Upon full payment, you own the delivered website, excluding third-party and open-source components, which remain subject to their own licences.

Monthly plans. On monthly plans, NEZDEK owns and operates the website build for as long as you subscribe. That is what makes the low monthly price with no upfront build cost possible. Your domain name and your Client Content always remain yours. If you later want full ownership, you can move to an ownership build at our then-current pricing, and your existing build carries over.

Client Content. “Client Content” means the text, images, logos, and business information you provide. You retain all rights to it and grant us a licence to use it to deliver the services.

8. Portfolio and credit

You agree that NEZDEK may display work we created for you in our portfolio and marketing materials, and may place a small, discreet “Site by NEZDEK” credit link in the footer of sites we manage. You may opt out of either by written request to hello@nezdek.com, and we will honour it within a reasonable time.

9. Third-party services

The services rely on third-party providers such as hosting infrastructure, domain registrars, payment processing (Square), and software components. We choose and manage these providers with care, but we are not responsible for outages, changes, or failures of third-party services that are beyond our reasonable control.

10. Acceptable use

You may not use the Site or our services for anything unlawful, deceptive, or harmful, including content that infringes the rights of others. We may decline or discontinue service for content or conduct that violates this section.

11. No guarantee of results

We build sites designed to perform, and we stand behind the quality of our work. However, we do not guarantee specific business outcomes, including search engine rankings, traffic levels, lead volumes, or revenue. Search engines and markets are outside any provider’s control, and you should treat any promise of guaranteed rankings, from anyone, with suspicion.

12. Disclaimer and limitation of liability

To the maximum extent permitted by law, the Site and services are provided on an “as is” and “as available” basis, and NEZDEK’s total liability for any claim arising out of or relating to the services or these Terms is limited to the amounts you paid to NEZDEK in the three months before the event giving rise to the claim. To the same extent, NEZDEK is not liable for indirect, incidental, special, or consequential damages, including lost profits or lost data. Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Indemnity

You agree to indemnify NEZDEK against claims arising from Client Content you provide, your use of the services in violation of these Terms, or your violation of applicable law.

14. Changes to these Terms

We may update these Terms from time to time as our services, pricing, or legal requirements evolve. When we do, we will post the updated Terms on this page and revise the “Last updated” date. For material changes affecting active clients, we will provide notice by email or a notice on the Site before the changes take effect. Your continued use of the Site or services after updated Terms take effect means you accept them. If you do not agree to updated Terms, your remedy is to stop using the Site and, for monthly plans, cancel as described in Section 3.

15. General

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, and the courts of Alberta have exclusive jurisdiction. If any provision of these Terms is found unenforceable, the rest remain in effect. These Terms, together with the plan description or written quote for your purchase and our Privacy Policy, form the entire agreement between you and NEZDEK regarding the services. If a separately signed agreement between you and NEZDEK conflicts with these Terms, the signed agreement governs.

Contact

NEZDEK INC.
Calgary, Alberta, Canada
hello@nezdek.com